Key takeaways
- Most verification is automatic.
- Why documents are rejected.
- Is it safe?.
- Proof of payment method.
Quick answerMost verification is automatic. If the casino asks for documents, upload a photo ID and a proof of address through its secure upload page.
Step by step
- Open the verification or documents page in your account.
- Photograph your passport or driving licence, with all four corners showing.
- Photograph a bill or bank statement from the last three months showing your name and address.
- Upload both.
- Wait for confirmation, usually within a day or two.
Why documents are rejected
Blurry or cropped photos, expired ID, or an address that differs from the one you registered.
Is it safe?
At a licensed casino your documents are covered by data protection law. Use the upload page, not ordinary email.
Proof of payment method
You may be asked for a photo of your card with the middle digits covered.
Common slips
- Cropping a corner off the ID.
- Sending a bill older than three months.
- Registering with a nickname.
Keep reading: How to play casino poker, Ten beginner mistakes and How to play European roulette.
Also useful: The cheat sheet and How online casinos work.
Offer terms were read from each casino's published conditions and dated 5 October 2026. Game rules and house edges are standard published figures. Casino details other than offers come from independent reviews; we have not opened real-money accounts. How we check. 18+. Free help: 0808 8020 133 or safer gambling.
Frequently asked questions
How to verify your identity?
Most verification is automatic.
Does this work at every UK casino?
At every licensed one; menus differ slightly.
What if it does not work?
Contact the casino's support by live chat.
Where can I get help with gambling?
0808 8020 133, free.